If booking through Agoda and Expedia, cancelling two weeks prior to your check-in date will entitle guests to a refund (but not all published rates on both channels automatically qualify as they also offer non-refundable reservations). These online channels require full payment upon reservation.
Alternatively, a one night deposit is required for reservations made through our online facility, which may be settled using a debit card, credit card, or bank deposit. The one-night deposit is non-refundable.
Please refer to the tours section of this page for the applicable cancellation policy for tours availed.
