FAQ

Our exact address is at “8 B.M. Road, Barangay San Manuel, Puerto Princesa City, Palawan, Philippines.” We are 1 km away from both the nearest beach (BM Beach) and the largest mall in Palawan (Robinson’s Place Mall). Access to Ala Amid Bed & Breakfast is through BM Road. Tricycles are readily available and pick ups may be arranged at our front desk. Motorcycle rental is also available at our front desk.  Getting to our hotel from the airport is easy — 3 right turns and you’re here! From the airport, head onto Rizal Avenue west-bound (right turn at the exit). At the intersection, turn right onto Puerto Princesa North Road. After 1km, turn right onto B.M. Road. The hotel is 1km down on the left side. Here’s a time-lapse (less than 1 minute video) of the travel from the airport to Ala Amid Bed & Breakfast: YouTube Time-lapse – Airport to Hotel

Our tested travel time from the airport to Ala Amid Bed & Breakfast is at 10-20 minutes. According to Google Maps, our boutique hotel is approximately 4 km from the airport. 

Airport transfers (pick up and/or drop off) may be arranged at Php500.00 per van and trip. Should you wish to avail, please let us know by sending your flight details (ETA, flight number, and carrier) at [email protected]. For urgent matters, you may contact our front desk at +63917 8154899.

For special arrangements, please send us an email at [email protected].

Our standard check-in time is at 2:00pm. Our standard checkout time is at 12:00nn.

If you wish to check-in earlier or check-out later, please make a request at the Front Office (subject to availability). Early check-ins and check-outs from 2:00 pm to 6:00 pm will be charged a flat rate of Php500.00. Checkouts after 6:00 pm will be charged the standard overnight rate.

 

If booking through Agoda and Expedia, cancelling two weeks prior to your check-in date will entitle guests to a refund (but not all published rates on both channels automatically qualify as they also offer non-refundable reservations). These online channels require full payment upon reservation.

Alternatively, a one night deposit is required for reservations made through our online facility, which may be settled using a debit card, credit card, or bank deposit. The one-night deposit is non-refundable.

Please refer to the tours section of this page for the applicable cancellation policy for tours availed.

We are a non-smoking establishment and all our rooms are non-smoking rooms. This policy is implemented within the premises. Smoking can be permitted in designated areas outside.

Children 5 years old and below, for a maximum of 2 children per room availed (5 children for Family Room), are free-of-charge on their accommodation only. Additional children will be charged the standard additional person rate.

We reserve the right to request for your children’s ID, or any proof of age such as an airline ticket, and failure to present will invalidate their complimentary stay.

As a Senior-friendly establishment, we give discounts to the bearer of the identification as mandated by Philippine law. The amount of discount is computed as the “rate per guest” x 20%. “Rate per guest” is calculated as the “total accommodation balance” divided by the number of adults.

Unfortunately, our establishment does not have the proper facilities to accommodate pets, hence we do not allow pets.

Our tours are handled by licensed and registered travel agencies in Palawan, which are regulated by city tourism to ensure fair pricing, quality, and traveler protection through insurance. Their published rates are mandated, so travel agencies who quote otherwise are typically unlicensed (colorum) and may not have the proper insurance or training, among others. Ala Amid Bed & Breakfast does not and cannot influence the rates charged by travel agencies on their tours, nor do we promote tours handled by unlicensed tour operators.

For pre-booked tours, we will require a 20% deposit through cash, bank deposit, or PayPal* (online). Upon check-in, the settlement of your 80% balance may be done in CASH ONLY.

You may also choose to deposit and settle the entire amount due through PayPal*. Deposits and/or settlement of your balances through PayPal* will include a 6% service charge.

*Payments through PayPal are done online using a credit card, debit card, or a PayPal account.

Confirmed tours, whether through email, phone, or other channels, are final and will be subject to cancellation charges. Cancellations received on the day of the tour will not be refunded. Only cancellations due to force majeure merit refunds.

Ala Amid Bed & Breakfast is not a tour operator and our role is limited to assisting guests in booking their tours.

The earliest pick up time is at 6:00am while the latest pick up time depends on the tour. The last pick up time for the Underground River tour and Honda Bay Island Hopping is at 8:00am, with the City Tour as late as 2:00pm.

The actual pick up time is relayed to guests one night before their tours. Guests do not have the option to select a pick up time.

Children 5 years old and below are free of charge. Senior citizen discounts are limited to their accommodation only. For group discount inquiries, please send us an email at [email protected].

The quoted published rates do not imply exclusivity. Should you prefer to have a van/boat exclusive to your group, please let us know so we may send you a quotation from the tour operator that is tailored for your group.

Please visit our Discover Palawan page for more details.